Frequently Asked Questions
What are your hours of operation?
Our offices are open 9 am-5 pm Monday-Friday. Please call during this time for scheduling only.
Our clinical services are provided 7 days a week Sunday-Saturday 7 am-9 pm by appointment only. We have extended hours to accommodate our client’s needs.
How long are counseling sessions?
Counseling sessions are 45-min-1 hour in length and are generally 1-2 x per week.
Where is the clinic located?
We have 3 convenient locations:
4001 W. Capitol Drive Milwaukee, WI 53216
6321 23rd Ave Kenosha, WI 53143
333 SE 2ND Avenue Suite 2000 Miami, FL 33131
How can I schedule an appointment?
Fill out the appointment request form on our website, call, email, fax, or stop by one of our locations M-F 9am-5pm.
- Milwaukee Clinic: 414-455-3879
- Kenosha Clinic: 262-671-1625
- Miami Clinic 414-455-3879
- Clinic Fax: 866-719-3024
- Clinic Email: clinic@amricounseling.com
What ages do you provide services to?
We provide counseling and supportive services to children, adolescents, and adults.
Where are services provided?
In-Office
Telehealth (Phone and Video)
School-Based
Correctional Facilities
Group Homes (Teens and adults)
In the Community
At Businesses and Cooperations
What payments are accepted?
-Most All insurances
-Employee Assistance Programs
-Workers Comp
-Self Pay (credit card, cash or check)
-County Funding
-State Funding
-School Program Funding
What services can you offer to my business?
- Clinical Supervision, Training, and Consultation
- Business Counseling for Professionals
- Business Counseling and Mental Wellness programming for small, midsize, and large cooperations
What services do you offer to the community?
- Mental Health Assessments and Counseling
- Substance Abuse / Alcohol Drug Assessments and Counseling
- Drug and Alcohol Testing
- Medical Evaluation and Medication Stabilization Services
- Correctional/Offender Treatment
- Driver Safety Programming
- Delivery Pharmacy Services
- Social Services
- Court Ordered Treatment
- Family Supportive Services such as Parenting Assistance, Housing Assistance, Independent Living Skills, Educational and Employment Assistance
Do you offer internships and/ or employment opportunities?
Yes, we offer…
Non-Clinical Employment opportunities
Clinical Employment Opportunities for Independently Licensed and In-Training Clinicians
Practicum and Internship Placements
Send cover letter and resume to joinourteam@amricounseling.com
Do you offer clinical supervision and consultation?
Yes. Email admin@amricounseling.com for more information.
Do you offer trainings?
Yes. Email admin@amricounseling.com for more information.
Can I donate monies to help others in need of counseling and/or supportive services?
Yes, You can donate to our nonprofit…AMRI Counseling & Family Services, Inc. 501(c)(3). Click on the nonprofit tab on our website for more information or email admin@amricounseling.com
Is this business WBE, MBE, DBE, SDB?
Yes, AMRI Counseling Services is a Certified Women’s Business Enterprise (WBE), Minority Business Enterprise (MBE), Disadvantaged Business Enterprise (DBE), and Small Disadvantaged Business (SDB).
Is there a current waitlist for services?
No current waitlist.
Do you offer payment plans?
Yes, for payment plan options email admin@amricounseling.com
Can I be seen at any location?
Yes please complete the appointment request form or contact our office for scheduling.
Can I choose my provider?
You may request a provider but we can not guarantee they will have openings at this time. We will accommodate your requests the best way we can and also provide additional options if we are unable to accommodate.
How can I pay my bill?
You can pay your AMRI Counseling bill on our website, through this payment link (https://www.paystatementonline.com/login), or by calling our offices 414-455-3879.
If I have concerns, who can I contact?
Email us any concerns at admin@amricounseling.com
Do you offer group counseling?
Yes. Please contact our office to learn more about our group offerings.
Is there paperwork I need to complete for services?
Yes, there are new intake forms to read, complete and sign prior to the start of services. The intake packet can be accessed on our website but requires a secure password. The receptionist will provide you with the secure passcode once you have completed a short phone intake. You will also receive a welcome email that you can access all new client intake documents through our secure patient portal.
How can I request a copy of my medical request?
Email our records department at recordsdepartment@amricounseling.com
Please allow 7-10 business days for all request to be completed.
Don’t forget to complete an Authorization to Release Information which allows us to release your records to you or a third party.
If I am in crisis who do I call?
Crisis Numbers:
Milwaukee County Crisis Hotline 414-257-7222
Florida Crisis Hotline 1-800-273-8255
Kenosha County Crisis Hotline 262-657-7188
National Suicide Prevention Lifeline
1.800.273.8255 (988)
National Drugs & Alcohol Hotline
1.800.662.4357
National Domestic Violence Hotline
1.800.799.7233
Bullying & Depression Hotline
1.800.448.3000
Resources: 211 (Impact 211)
If in an emergency who do I call?
911
How long does it take to obtain my lab results?
One week. Discuss results with your therapist.
